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April 15th, 2010, 03:41 PM
amylynne01's Avatar
amylynne01 amylynne01 is offline
One happy mama
Join Date: Jul 2007
Location: MA
Posts: 19,891
Are you able to post a pic of your son in the seat? If he is 26-27 inches, he should almost definitely not be at the top shoulder slot. My 11 month old is 28-29 inches and rides in a SafeSeat (same shell at the SnugRide 32), and she barely fits in the second slot from the bottom. My guess is that if you moved the straps back down, you will have more harness. The shoulder straps must be at or below the shoulders when RFing.

Another thought is to rethread the harness and make sure it's not caught on anything.
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