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You know it seems like that happens in every profession these days. I have noticed that most people have no people skills or any idea of customer service. Sometimes I will go into a store or a restaurant and those that are getting paid to be nice to customers are so incredibly rude that it just makes me shake my head like "what the heck just happened?" Or people would rather say they don't have something than show you where it is. I say even if you are pissy cause you want to go to lunch or whatever, just do your job like you are supposed to and don't let anyone know you are pissy and go be pissy on your own time. It makes me so mad. If I were you, when I made my next appt I would make sure it is either early or around 2:30 that way she won't be ready for lunch or ready to go home.
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