Thanks, guys. I was pretty sure that this would be a common opinion
As for what is going on, I am trying to figure out how to get my sister the intensity of therapy that she needs after her strokes. The system where we live is pretty much set up to prevent you from getting any more than a minimum amount of therapy, even if you pay out of pocket. And to get any answers at all, you have to spend hours on the phone and days waiting for people to call back.