When I talked to my new dr last night he wants me to come in Friday for a repeat u/s & lab to see how things are progressing. So I call today to schedule that, and I am used to always just calling and they say they have xx date/time available, will that work, etc.
Well these guys don't do that! You call in, and they take all your info, including what the dr said, and then they turn over the info to the nurses, who will then pull your file, and then the nurses themselves will call you back to schedule once they go over your file!

Holy crap! I am so glad I finally got someplace that is going to be thorough for
everything!!