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I am so irritated with Cox! Our internet rates started rising every month since the new year. It's ridiculous! When I saw my bill was almost $60/mo for internet, I had to call and complain. We have cable from them as well, but it is included in our rent. Our complex gets a discounted rate since they included in our rent.
Anyway, I called and talked to the lady and she told me it was going up because we signed up during a promotion. I never pay attention to the promotions since we just transfer service when we moved.
I was able to get her to lower our monthly rate to almost half of what we were suppose to pay. I just can't believe it. We use our internet just to browse the web, pay bills, and play java games. Well, I play java games, DH doesn't.