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we have a dept called WINZ [work and income nz], they are our social security type agency. anyway, if you come in under a certain income you get a childcare subsidy. I put in my form for Emersyn when she STARTED daycare - back in May [? I think], they lost the form, so I put another in - they took forever to process it, but finally have.
BUT they have only back dated it to July 21 - it should have been backdated to the beginning, so now I have a 500.00 bill with preschool, that needs to be paid immediately.
i now have to fight WINZ about this, which never ever ends up with them admitting they were wrong. This is the same agency that wouldn't help me out to fix my broken windscreen when my car was broken into - because the car was under my parents name, and the same agency who don't deem having broken glasses - when you need them to drive and basically live your day to day life, an emergency - and wouldn't help me out with that either.