I just went through this whole ordeal after loosing my job. I looked into a lot of these credit agencies and here is what I found out-
1. Yes it hurts your credit. Its not as damaging as bancruptcy, but it does ping you pretty badly.
2. It is rare that those companies can really help you like they say they can. Basically all they do is call your creditor- cancel your line of credit, stop your bills from coming to you, try to negotiate a lower interest rate (which YOU can call your creditor and do), and then tell your creditor how much they will pay on your balance each month- even if it is MUCH less than the minimum payment. This can actually cause you more problems as you get further and further behind on payments from the creditor only getting a partial payment- and you are never made aware of it since all the bills, and calls have to be stopped under the agencies agreement with the creditor. This dings your credit even more.
3. You end up not only paying the interest to your creditor (in full BTW), but you also pay the credit agency for their "help".
4. There is no gurantee you will be out of debt when they say you will- in fact you usually arent.
5. The agency dictates how much you pay them per month- and most times its not much different than what you are already paying your creditors- but what IS different is the amount of your payment that the creditors get. They agency divies up the payment sent to the creditors, typically making less than minimum payments to them, and keeping the rest for themselves as a "processing fee".
Basically everything Ive heard and read is that these companies arent all they are cracked up to be, and in most cases are more harm than good. A good rule of thumb I was given for deciding whether to use them or not was this-
1. Are you more than 60 days late on your payments?
2. Can you no longer afford to make at LEAST the minimum payment on all of your debts?
3. Have you contacted each creditor and asked for a reduced interest rate, or a credit plan with them internally (they HAVE to offer this by law, just tell them you need help repaying your debt, and need their assistance or you will need to file for bancruptcy. This scares them and they will enact their credit repayment plan with you, they all call it something different like repayment, extenuating circumstance, debt reduction, ect...) and they were unwilling or unable to offer any type of assistance to you?
4. Have you looked into getting a debt consolidation personal loan at a lower FIXED interest rate over a fixed term (like a car loan or mortgage loan would be set up) and been denied?
5. Have you exhausted every option and possibility to pay down the debt? There are different approaches to this like paying the minimum on everything except the lowest debt till its paid off- then taking that payment and adding it to the next lowest debt payment till its paid off and so on up the line (called ballooning payoff). Or doing the same thing but instead of paying off the lowest debt amount- you do it by interest charged and pay off the debt with the huighest interest first, then roll that payment into the next highest and so forth down the line. These tend to be pretty effective, albeit still a slow process.
If you can answer YES to all of those questions, it may be a good solution to use a credit counselling agency. In order to make sure you use a reputable one- check them out at the Better Business Bureau and check them out on the National Foundation of Credit Counseling (
www.nfcc.org).
HTH and good luck! Ill be right there with ya struggling to pay it down!