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1) What hospital do you have priveleges at? (make sure it is within network for your insurance so that if god forbid, something were to happen to your girlie, your pedi or one from their group will be rounding on her in the hospital). Also lots of times if they have priveleges at the hospital they have immediate access to her medical records too remotely which will be really helpful even if she just makes an ED visit. They could see her xrays and everything the next day making follow up care much easier.
2) Find out what their hours are. Do they have Saturday hours? (kids ALWAYS wake up with a fever/diarrhea/rash on Saturday mornings. Cross my heart, other BTDT moms will back me up on this). Mine has hours from 8-noon on saturdays and I've used it several times. It saves you a big copay from urgent care or ED.
3) How easy is it to get same day appointments? Also a biggie because kids don't go to bed and tell you they are going to wake up sick or that you will be picking them up from daycare becuse they have a fever. The sooner you get them in, the sooner you can start treatment if neccessary and the sooner they can go back to daycare/school. I've called my pedi office at 2 in the afternoon and they squeezed me in for a sick visit at 4 love them!
4) Find out if they have a nurseline to call and if they do, which one they use. Lots of them use the local Childrens' hospital nurse line anymore. I get it because it cuts down on a lot of BS calls that nurses can help with. But a lot times, if they DO call the on call doc to call you back they will charge you 25 bucks. Honeslty though, I've only ever talked to my pedi on call twice and he never charged me. He said that was more to alleviate parents wanting to talk to a pediatrician about something menial at 3 am.
5) If you are going to vaccinate make sure they are flexible if you are wanting to be on a delayed schedule or anything. If you plan on flu shots and all that, ask how long it took them to run out last year and if they were able to get the kiddos that were requesting it vaccinated or they had to turn patients away.
Oh and find out how many offices they have. The one we had in Colorado had three offices and that was wonderful. We always saw the same doctor, but could usuallyschedule it for a time that was convenient because we had triple the shot of getting the appointment at a time that worked! IT was also great for sick appts as well.
So much of it is a "gut feeling" too and how you click with the doctor. You want to see someone that is going to take you seriously and not make you feel stupid or belittled for a concern. Some docs look great on paper, but in person you just don't mesh and since you will have a close relationship with this person you really need to trust them and their judgement. Don't be afraid to find someone different if they don't make you comfortable.