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I am irrate. Absolutely irrate. We had a photographer come to the hospital to take picture of Noah. She was part of NILMDTS (but please do not take judgement on them) so I trusted she would take care of us. She arrived 2 hours late without calling us until 15 minutes before she came. The poses she chose were wonderful, and I was so grateful for her to come. Then, as she was getting ready to leave, she mentioned that she was pregnant, and was 17 weeks (which is when we found out about Noah's condition) and her u/s was the next day. She said she couldn't imagine what it would be like, blah blah blah.
Anyway, she promised we'd have at least a few pictures for the memorial the following week, and the full disc of photos by the end of the month. Well, it's been nearly 4 months now and no pictures. I've sent several emails and she reassures me they are coming. She then told me she was on full bedrest and had a hard time completing her tasks. Fine, alright, just give them to somebody else. She then replied to me two weeks ago saying they were in the mail, and should be there any day. Nope. No pictures.
My co-worker's sister is also a photographer for NILMDTS and she did some belly pictures for us. She knows the other photographer, and just recently saw her this past week. Guess what, NOT ON BEDREST! Nope. She has no excuse for not getting me my pictures. Apparently my my co-worker's sister has repeatedly offered to help her with our pictures and even offered to pick them up and deliver them to me! But she refuses, says she doesn't need help.
EXCUSE ME! Those are the most precious posession I have. Please, just give me my photos. I would have paid a photographer to come. Now I wish I would have.
I'm calling the main office Monday to tell them about our experience. I'm sure this is not acceptable. This woman should not be allowed to be part of NILMDTS if this is how she treats families.
Special thanks to AlexAiden Mommy for my precious siggy
Yup call or email, NILMDTS will handle it for you. They will contact her and ask her to send the photos to someone else if needed.
And definitely mention the demeanor, there is no need to mention your own pregnancy if someone just lost their baby. In fact I would think if visibly pregnant taking a break from doing NILMDTS photography would be in order.
sorry that shes not working on your pictures. I would def be mad. Did you pay her for the pictures already?
You don't pay for the pictures. NILMDTS offers this as a free service for stillborn children and children in the NICU.
I'm sorry you are having such a bad experience with the photographer. I didn't have a great experience with mine either. It took him forever to get the photos to me and then they were really awful the way that he edited them so I had him send me the originals and I edited them myself and they were so much better.
Definitely call and tell the NILMDTS office what is going on.
I'm so sorry I hope you get your pictures soon...I never used NILMTS because they weren't going to get there till late...I think it's a good organization, but it's sad that some photographers would do that to parents that have been through so much...I hope you can get in contact with someone to help you.