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Forum: Natural Family Planning and FAM

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  #1  
December 15th, 2009, 11:22 AM
Niamh ૐ's Avatar Green Mama Goddess
Join Date: Aug 2006
Location: Fallbrook, California
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This is *slightly* off topic (though not really, lol)... but Ovusoft changed their whole forum site and platform and is going through major changes. That's fine and everything... except... I can't access my charts! The charts don't show up on my page. And, I can log in on that page, but when I try to go to their new forums, I can't log in at all there. It keeps saying that my account has been locked out or is invalid or something. I know I have the right password, but just in case I had them email me my "lost password". I never got the email. I tried to even create a new account (so that I could try to ask someone on the site what's going on), but I never got my confirmation email.

If anyone else here is using Ovusoft, are you having any of the same issues?
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  #2  
December 15th, 2009, 02:48 PM
*1Boy1Girl*
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Posts: n/a
Yep, I'm on there. Can't stand the new layout AT ALL. I don't go there very often.

As far as logging in, you should be able to log in like you did before the big change. Your username and password should have merged over from the old site. My log in info all went through, so the best thing that I can tell you is to keep trying, look at your junk email folders, etc.

I think the only way for people to see your chart, is to use the online version of the software. Sucks, but that's the easiest fix.
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  #3  
December 15th, 2009, 04:26 PM
Niamh ૐ's Avatar Green Mama Goddess
Join Date: Aug 2006
Location: Fallbrook, California
Posts: 10,423
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Well I finally got a reply from the support line... they reset my password for me, and now I'm able to FINALLY log in.

I also couldn't find my chart before because I have an underscore in my username there and it puts it as a different symbol in the URL... so that's why I couldn't find it. :-/ But the support lady helped a lot.

Let me know if you can see my chart: TCOYF
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  #4  
December 15th, 2009, 05:13 PM
ShawnaCAN's Avatar Platinum Supermommy
Join Date: Aug 2006
Location: Alberta, Canada
Posts: 11,397
Well that would explain why I can't see any of the charts I've been stalking anymore! Niamh, I can see your chart just fine.
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  #5  
December 16th, 2009, 07:18 AM
*1Boy1Girl*
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New URL!!! I'm going to have to change that on my software. Look at that
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  #6  
December 16th, 2009, 09:02 AM
Niamh ૐ's Avatar Green Mama Goddess
Join Date: Aug 2006
Location: Fallbrook, California
Posts: 10,423
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Yep, I see your chart, Kelly!

Yay for us finally figuring stuff out! LOL
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