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i mean i was told they can only give you something back in a game if they restart your game to before you lost your hero ............ but then theyd lose all the progress they made with other heros AFTER that lag spike ..... seems unfair
(when DH got hacked they said they could get his things back ONLY if they reset his game to BEFORE the people hacked him ... sadly he didnt accept cause all the other progress he made on his other heros .... so he lost all his gold and materials for blacksmithing AND all the gear he made as well as found and was saving cause it was rare gear)
poor DH ... but least we didnt lose our entire hero from this lag spike .... im not playing hardcore mode yet and not sure i want to LOL
id be MAD MAD MAD if i lost a hero entirely cause of either lag OR just cause i died ........... there is NO revive no getting your hero back if you die in hardcore ... not sure i could mentally handle that LOL
know what i JUST looked and from what i see they arent fixing the issue . i mean they fixxed the lag but those people outta heros are just outta luck ............
i guess they may get a rollback so they restart your game to before the lag spike and then you lose all the progress you made with other heros and such after? not sure its not to clear in the forums if they are offering the rollbacks ....... but man ... from what i read it sounds to me like they arent wanting to do even that
Gosh.. just like the server failure the launch day of D3.... They need to get on board like they are for WoW...if you are hacked they replace all items and gold. EVEN BoA gear can be replaced! DH got hacked a couple of months ago and it took the GM who responded to his case less than 3 hours to get it all back to him.
I guess they feel that Diablo is not as important because no one has to pay for memberships.. but still.. you create it.. fix it! People spent loads of money for the game in general.. they make bank