The mom's group at my hospital was awesome. Almost everyone who ever came to that BF and the woman who facilitated it was a lactation consultant.
I have a friend who I wish I'd given advice to. She formula fed her first after her milk didn't come in the first day

No one at the hospital bothered to tell her that it wouldn't be in yet. She had her second in December and even though she took a BFing class that time, she ended up formula feeding as well. Her second baby was born quickly and she says he was spitting up amniotic fluid. She decided to give him formula to stop that. I don't know why. I honestly don't think she was committed to BFing at all. I think she was just going through the motion to make her husband happy that she'd at least tried. I found out she'd switched to formula and I wanted to give her information on relactating because the baby was only 9 days old at that point. I didn't want to over step and don't think she would have appreciated it, but I still wish I had sent it. She's a SAHM, so has the time to BF if she wanted to.