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He hauled them to a break room, where he read them the riot act.
"He proceeded to tell them, 'Your daughter stole and she's banned from the store, and we will pressing charges. And she needs to sign this form saying she understands she can't come into any Safeways,'" the girl's mother, Alissa jones said.
Savannah can't read or write, but the guard had her scribble her name anyway.
Safeway fired the guard.
A spokeswoman says while the shoplifting policies are there to protect customers, guards have to use common sense too.
Did the little thief deserve being banned (or should she have been locked up too)?
Did Safeway do right by firing the guard or should he have had some more training?
I don't think Safeway should be blamed for this. The guard made a bad decision and Safeway fired him. I don't know if he should be fired, though. If this is the first time it has happened, I'd say give him training. Fire him if it happened again.
Of course the little girl shouldn't be banned. I say force her to eat apricots until she hates them with a passion, just like making a kid smoke until he is sick when you catch him smoking. Just kidding.
Those guards need better training. That's a four year old girl. Yes, what she did was wrong, but that guard completely overreacted. You would think he would get a bonus or something for catching the most amount of shoplifters.
❤ Big Thanks to Vicki, trishosaurus, & Shortcake for the great siggies of my kids! ❤
Liz (36) Kev (35)
Tiana (16) Doni (14) Lil Kev (8) Ethan 7/23/12 Lil Roo 10/29/11
Since when did a 4 y/o's signature become legally binding? Is she allowed to sign her marriage license now too?
No she shouldn't be banned. Best scenario is that Dad needs to pay for the apricots, the girl needs a good stern warning (she probably doesn't even understand the concept of stealing yet!) and Dad needs to pay a bit more attention to the kid. I'm pretty sure I keep a good enough eye on my kids to notice if they eat an entire bag of dried fruit. That's not something that happens in the blink of an eye.
I also see no reason to fire the guard if this was his first time over reacting.
At 4?!? She most likely had NO idea what she was doing was wrong. There have been numerous times our kids have carried something out of the store without paying for it. We always make them take it back and apologize, but they didnt know better.
~Beth~ Wife to my Airman Chris, and mommy to: Anthony Nathaniel (8/31/04), Anastasia Fae (8/01/06), Baby C (lost on 10/12/07), David Cillian (7/31/08), Charles George (4/29/10), and Alan Christopher (2/22/12)
He went over the top(isn't that a bit of a no brainer?) but definitely should not be fired. I don't think he should be fired because my guess is Safeway(or at least that store) has some strict guidelines he's supposed to follow, especially with regard to theft. Sometimes when common sense ought to prevail, we're still limited by what the company says "goes". Stupid, but knowing how idiotic the powers that be in Safeway are, it wouldn't surprise me if he had some "no thief left behind" rule he had to enforce and wasn't permitted to use his best judgment instead.
He probably didn't want to look like an idiot who couldn't even catch a 4 yr old stealing something(or would break his "rules" by doing nothing), much less an adult, so he did what policy says he should. In the end he still ends up looking like an idiot. But the store ends up the real big loser here. I wonder how many PR hits they can take in such a short time span before they actually realize how stupid they look.
Somehow I don't think banning a 4 year old is corporate policy and neither did Safeway because they fired him.
If I were that father, I would have made the security guard call the police or I would have had him get the store manager. I wouldn't have let my 4 year old go through that. Now if they were 9 & knew better - yup scare the crap out of them but 4?????
I think the guard should have got maybe an unpaid leave, not get fired. I would be completely shocked if that happened to my kids. But I can say that my 4yr old knows what stealing is, and she knows what it leads to. (Not saying its a parenting issue either) She shouldn't have been banned, the guard shouldn't have been fired. What they should have done was made them pay for the bag and be on their way and have a little conversation on why what she did was wrong.
Wife to Junior, Mother to Samyera (5), Shylah (4) & Logan (3)
There can be a big difference between corporate policy and what some store owners/managers tell you are the "rules" you need to follow though.
I've seen some of the "rules" security has to follow(even worked security for a short while) and it's not always spelled out in some handbook directly from corporate.
I still think safeway was completely in the wrong for firing him. I would not put it past some store owners telling security there are no questions asked when it comes to theft. I've seen it. That doesn't mean the owner won't change their tune when push comes to shove to cover their own *** though. Which is exactly what I believe the firing was/is. Just a way for them to cover their own ***.
They don't exactly have the best record as far as PR is concerned.
I'm the odd one out with this. I think if this security guard doesn't have enough common sense to realize that you treat a situation like this differently, or even ask how to handle it, then I wouldn't be able to trust them to make anymore decisions.
I wouldn't trust someone who forces someone who can read or write to sign their name to a legal paper. That's ridiculous. Would you make a blind man sign a paper saying he has read (not been read) a legal document? No, he isn't physically capable of it. Neither was she.
Good lord, I agree with everyone else, this was handled inappropriately!!! That security guard should have been given a medal, and the kid hauled off to jail. The price of my apricots undoubtedly went up because of this incident, and now there's a dad out there who thinks he can bring children into stores to steal fruit and not be prosecuted. It's going to be a domino effect. Mark my words.
Actually - I think it was appropriate for the guard to be fired. The fact that he required a 4 year old that cannot read or write to sign a legal document shows that he does not have good judgement. That may not even be legal in and of itself. I mean - at least have the guardian sign it! A gross lack of judgement can't be fixed in a few training sessions!
I wonder why the Dad let her scribble her name. I would have been completely supportive of my daughter getting lectured and scared about what she did. But at the point they talked of pressing charges and making her sign a form- I would never let her do that! If they didn't back down, I'd call the police to come in myself haha.