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Last year when I had my daughter, I chose to go to midwives. I found their receptionist to be very rude a lot of the times, and I thought about complaining but i just let it go. She always had this attitude, and whenever I had to rescedule an appointment, she would always be very rude about finding out why I had to cancel.
Well now I'm PG again, and had the same issue with her yesterday. I called to reschedule my appointment, the office is two hours away from me, and I had booked my ultrasound in the same area for April 30, so I asked to reschedule my appt from today to the 30th. She said she had 1 appt in the afternoon, and I told her I couldn't take it because I worked at that time. She started to get angry with me. So I said I would take the week after if she had a morning appt available. She said 'That's May 7th and you CANNOT have your appt that late. Your options are 3-5 weeks'.
Why can't I have my appt that late? So I told her I would take next week's available time then. She said, 'Well I need a REALLY good reason why I'm resceduling your appointment because the midwives are going to want to know!'.....
You've got to be kidding me, right? My original appt before I rescheduled was suppose to be for next week, then I was suppose to take my doula course so I rescheduled for a week earlier, now I want a week later and hell freezes over?
Anyways, I'm tired of her snooping rude attitude asking questions IMO she has no right to ask, she just answers the phone and makes the appts, if the midwives have a question for me they can ask me at my appt.
So, should I say something? And if so, who to? AND what should I say? I'm not a good person to take attitude from because I will give it right back.
Heck yeah I would be saying something, not to her though. I would ask to speak to the office manager or when you go in for your appt to the midwife directly. There is no reason for her to be treating people this way. Just tell them how rude and disrespectful she is towards you, tell them what you wrote here.