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So furious!


Forum: Trying to Conceive 1 Year +

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  #1  
May 29th, 2008, 11:57 AM
MountainMomma's Avatar Platinum Supermommy
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So the guy from the water company just walked up to my door and stuck a paper in it and left. By the time I got outside he was gone. It was a notice that they had shut off my water for non-payment. I never even got a termination notice. reason: I PAID THE FRIGGIN' BILL! I went up to the water department and threw a fit. She looked in her computer and then goes "Oh, I'm sorry. You're right. You paid that. We'll turn that back on ASAP." I asked her when.....I should be getting ready for work right now, and I need a shower. Her response....."It'll probably be tomorrow before I can get them back over there." I went off and told her that if the water isn't back on by 5:00 when they close I'll be contacting my attorney first thing in the morning and that he would contact them after that. It would be one thing if the payment hadn't been made, or even if it had been late, but it was ON TIME! Besides.....I'm literally 3 blocks from the office. Walk your butt over there and fix YOUR mistake!

If I don't have water tonight because these morons can't do paperwork correctly someone is going to do some SERIOUS apologizing. This is BS!
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  #2  
May 29th, 2008, 12:08 PM
Amylizz's Avatar Platinum Supermommy
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Wow! I'd be furious too! I'm glad you let them know how it is and demanded water back by 5 or legal action
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  #3  
May 29th, 2008, 12:13 PM
MountainMomma's Avatar Platinum Supermommy
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Oh if they think I'm mad.....just wait until DH gets home from work. He works in a meat factory. Makes bacon and works in 30 degree temps. He comes in cold, sticky and stinky. If he has to go to his mom's and shower because these morons made a mistake like this............ I pity whoever has to be the one to deal with him.

The worst was the way they treated me. Yes, I was in pj pants and a tshirt that didn't even come close to matching...I was trying to get ready for work when you shut my water off! I told the first lady (as calmly as I could) what was going on. She nodded while giving me the "yeah right...heard this one before" look and says "Liz, can you come handle...this!" and looks towards me. The guy sitting behind the first lady said, "It's okay. I'm sure you meant to pay it. You can pay it now and they can turn it right back on with no fees." GRRRRRR! Then when Liz "handles" it she finds the payment and NO ONE even said they were sorry! I hate rude people!
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  #4  
May 29th, 2008, 03:01 PM
tabbymichelle's Avatar GO BUCKEYES!!! O-H-I-O!
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I would be mad too Steph! I have been, this has actually happened to us as well. I swear, sometimes I say the only requirement for the job at places like that is breathing. Sorry about all that! I know how much of a big inconvenience it is, especially when you've done your part. Better make sure they don't charge a reconnect fee!
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  #5  
May 29th, 2008, 11:19 PM
ashleighgurl's Avatar Loving Wife and Mommy
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Quote:
Oh if they think I'm mad.....just wait until DH gets home from work. He works in a meat factory. Makes bacon and works in 30 degree temps. He comes in cold, sticky and stinky. If he has to go to his mom's and shower because these morons made a mistake like this............ I pity whoever has to be the one to deal with him.

The worst was the way they treated me. Yes, I was in pj pants and a tshirt that didn't even come close to matching...I was trying to get ready for work when you shut my water off! I told the first lady (as calmly as I could) what was going on. She nodded while giving me the "yeah right...heard this one before" look and says "Liz, can you come handle...this!" and looks towards me. The guy sitting behind the first lady said, "It's okay. I'm sure you meant to pay it. You can pay it now and they can turn it right back on with no fees." GRRRRRR! Then when Liz "handles" it she finds the payment and NO ONE even said they were sorry! I hate rude people![/b]
How rude! Wow, I would have been so mad. I replied to this topic on another board, and I said how this has happened to me before. Ridiculous!
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  #6  
May 29th, 2008, 11:28 PM
MountainMomma's Avatar Platinum Supermommy
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Well they did come turn it back on, but it was too late for me to get a shower before work. I was in the front yard, putting stuff for my camping trip into the car. The guy walked within 10 feet of me to turn it back on and never said a single word. I thought the least he could have done was say "sorry about the mix up" or SOMETHING. ARGH! At least it's back on.
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