Password issue...

#1 April 3rd, 2009, 06:56 PM

I have the correct password to the private forum under the mommy weightloss and fitness, but for some reason it won't let me access the private board after I put the password in.

I enter the correct password, it goes through and reads, "The password was correctly entered. You are being redirected to where you were." and then brings me back to the place where I need to enter the password....it won't let me in and I have NO idea why.

I just got the password from one of the hosts, so I KNOW that it's correct...I don't know if anyone else is having this problem or not, but for whatever reason, it won't let me in????

#2 April 4th, 2009, 10:23 AM

anyone?

Admin-Rachel · #3 April 6th, 2009, 11:06 AM

Sorry I missed this post. Are you still having an issue?

#4 April 6th, 2009, 11:10 AM

it's okay...yup, still having the issue, I've been trying it each day...

Linz · #5 April 6th, 2009, 11:14 AM

have you tried clearing your cookies/cache and restarting your browser?

#6 April 6th, 2009, 11:16 AM

cookies have been cleared...

Admin-Rachel · #7 April 6th, 2009, 12:01 PM

We're looking into this issue. This is not the first report of it. I'll update when I have a resolution.

#8 April 6th, 2009, 12:03 PM

Alright, thank you...sorry for being a bother...just didn't know if it was just me or not...

#9 April 21st, 2009, 12:20 PM

Just wondering how things are going with this....

Admin-Rachel · #10 April 21st, 2009, 12:31 PM

can you post the link to the private board you're trying to visit so I can see if I can replicate the problem? We have been trying to reproduce it to resolve it and have not been able to.

#11 April 21st, 2009, 01:08 PM

http://www.justmommies.com/forums/f650-private/

#12 April 23rd, 2009, 10:13 AM

not sure if that was the link that you needed exactly or not...

but here's a screen shot:

Admin-Rachel · #13 April 23rd, 2009, 10:53 AM

Are you using IE 6.0? Could you click on Help>About IE and let me know what version you're using?

#14 April 23rd, 2009, 11:13 AM

version 7.0

Admin-Rachel · #15 April 23rd, 2009, 12:25 PM

OK. I just tested it in my version 7.0 and it worked fine. You are certain that you cleared cookied & cache and then closed and restarted your browser?