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login problems (x-posted in june08pr)


Need Help Navigating JM?

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  #1  
June 30th, 2009, 09:56 AM
Lovemykiddos!'s Avatar Platinum Supermommy
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Location: Ulysses, NE
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JM is driving me crazy!!Yesterday it took me 45 minutes just to be able to post! For some reason when it switched to the beta my password got deleted (and of course i couldn't remember it) so everytime I tried to reset it, JM didn't recognize my email address or login name I had even tried to set up a new account but couldn't because my email was already active so i turn around again to try and get a new password and JM didn't recognize my username or email AGAIN. Finally after 45 minutes it suddenly remembered or something and sent me a new password it was super frustrating!!!

So this morning I tried to come on here and lo and behold, I'm not logged in....I tried to log in, and this time it logged me in, except for when I want to go onto the forums, then I'm not logged in anymore....it took 20 minutes of doing it over and over again to finally make it work! it is really starting to get annoying!!! (this is where I would insert a hair pulling smilie.....do we have one of those?)


http://www.justmommies.com/forums/f513-june-2008-playroom/1616681-am-i-only-one-problems-here.html#ixzz0JvvdOYMi&D





any help I could get on this would be greatly appreciated!!
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  #2  
June 30th, 2009, 11:40 AM
Rachel's Avatar Just Rachel
Join Date: Oct 2004
Location: Taneytown, MD
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There's some information in this announcement about the log in issues. Perhaps you could try this and also clearing your cookies.

JustMommies Message Boards - Announcements in Forum : Need Help Navigating JM?
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  #3  
July 5th, 2009, 07:02 AM
MamaJess0008's Avatar Platinum Supermommy
Join Date: Nov 2007
Location: New York, not the city
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I had that same issue today. I cleaned my cookies, so it logged me out of Remember me. What happens when we clean our cookies and it happens after we arent able to switch to classic again? I had no problems UNTIL I cleared my cookies, temp files.
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  #4  
July 5th, 2009, 07:17 PM
Alicia W.'s Avatar Platinum Supermommy
Join Date: Dec 2008
Location: ID
Posts: 9,148
I had the same issues after my DH screwed with my computer. I could log in, but it would just keep taking me back to my user page.... and then when I would click on the message boards it would log me right back out... finally I figured out how to trick it.

Since it was the only page I could navigate to, I decided to change my password. Then I manually logged out, and then logged back in and voila. No more issues for now at least.
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  #5  
July 6th, 2009, 05:48 AM
pattyandthemoos's Avatar Administrator
Join Date: Feb 2004
Location: Michigan
Posts: 61,627
Quote:
Originally Posted by Alicia W. View Post
I had the same issues after my DH screwed with my computer. I could log in, but it would just keep taking me back to my user page.... and then when I would click on the message boards it would log me right back out... finally I figured out how to trick it.

Since it was the only page I could navigate to, I decided to change my password. Then I manually logged out, and then logged back in and voila. No more issues for now at least.
We are working on getting this issue resolved but I think changing your password does help. I have changed some members passwords and they were able to log in after that. If anyone has problems logging in you can send an email to me patty@justmommies.com and I will see what I can do to help.
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  #6  
July 6th, 2009, 05:01 PM
viXen's Avatar Platinum Supermommy
Join Date: Oct 2005
Location: New York
Posts: 17,553
Just had an issue logging on, I am on a friend's computer that has never been to JM before. I could log in, it would bring me to the home page, then log me out when I tried to get to the forums.

I went to classic look and was able to log in just fine, so its def. the new board.
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