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  #1  
December 7th, 2009, 02:58 PM
.Jessica.'s Avatar Mega Super Mommy
Join Date: Oct 2009
Location: Utah
Posts: 1,809
Hello I need help with my chat...my group is going to be chatting tonight but when I click on the chat room a screen comes up and says "this chat room uses addon" and also it says "this chat room uses java click here to download" or something to that effect. So I clicked on both and downloaded them both, yet I still cant get into the chat room.. Do I need to disable something on my computer? Someone please help!!
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  #2  
December 7th, 2009, 03:12 PM
Rachel's Avatar Just Rachel
Join Date: Oct 2004
Location: Taneytown, MD
Posts: 114,816
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what browser are you using?
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  #3  
December 7th, 2009, 04:15 PM
.Jessica.'s Avatar Mega Super Mommy
Join Date: Oct 2009
Location: Utah
Posts: 1,809
Explorer, is that what you mean? im using explorer
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  #4  
December 7th, 2009, 04:17 PM
Rachel's Avatar Just Rachel
Join Date: Oct 2004
Location: Taneytown, MD
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yes, that's what I meant. Let me see what I can find out for you. You wouldn't happen to know what version of explorer you're using would you? The latest version is IE 8. You can check the version by click on Help and then About Internet Explorer.
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  #5  
December 7th, 2009, 04:19 PM
.Jessica.'s Avatar Mega Super Mommy
Join Date: Oct 2009
Location: Utah
Posts: 1,809
ok I did that and it is IE8 hope that helps...good luck!
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  #6  
December 7th, 2009, 04:23 PM
Rachel's Avatar Just Rachel
Join Date: Oct 2004
Location: Taneytown, MD
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Could you try installing Java again? And then make sure you restart your browser before trying again.

Download Java for Windows from Sun Microsystems
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  #7  
December 7th, 2009, 05:08 PM
.Jessica.'s Avatar Mega Super Mommy
Join Date: Oct 2009
Location: Utah
Posts: 1,809
ok ill try that now thanks
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  #8  
December 7th, 2009, 05:25 PM
.Jessica.'s Avatar Mega Super Mommy
Join Date: Oct 2009
Location: Utah
Posts: 1,809
Ok so that didnt work...ugh I guess no chat for me tonight... thanks for your help
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  #9  
December 7th, 2009, 05:38 PM
Rachel's Avatar Just Rachel
Join Date: Oct 2004
Location: Taneytown, MD
Posts: 114,816
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You could try using the Firefox browser. Addon Chat is really designed to run in FF. check out mozilla.com to download firefox.
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  #10  
December 7th, 2009, 06:30 PM
.Jessica.'s Avatar Mega Super Mommy
Join Date: Oct 2009
Location: Utah
Posts: 1,809
Ahhh trying that now! Thanks your wonderful. Ill let ya know if it works
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  #11  
December 7th, 2009, 06:36 PM
.Jessica.'s Avatar Mega Super Mommy
Join Date: Oct 2009
Location: Utah
Posts: 1,809
AWESOME it worked Thanks again for helping me!
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  #12  
December 7th, 2009, 06:41 PM
Rachel's Avatar Just Rachel
Join Date: Oct 2004
Location: Taneytown, MD
Posts: 114,816
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No problem! Glad you're able to chat!
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