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Any way to completely disable the new chat feature?


Need Help Navigating JM?

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  #1  
July 28th, 2010, 07:50 AM
*JenJen*'s Avatar impatiently waiting
Join Date: Aug 2008
Location: west, but east. south, but not north.
Posts: 7,762
Ever since it was installed, every time I have JM open, my browser keeps freezing and my internet runs super slow. As soon as I close JM, the freezing stops and my internet runs fine again. I have this same issue with FB chat, so I am just permanently logged out of it, but there is no option to do that with this one as far as I can tell and I'd really prefer not to have to deal with this freezing issue much longer.
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  #2  
July 28th, 2010, 08:44 AM
pattyandthemoos's Avatar Administrator
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Location: Michigan
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Let me see what I can find out.
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  #3  
July 28th, 2010, 01:37 PM
sunny's Avatar It's all in the Hips!
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Location: Michigan
Posts: 6,475
I just posted on another thread about this! Does the same to me so I cannot open JM at work now hmmmpppffff
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  #4  
July 28th, 2010, 01:51 PM
pattyandthemoos's Avatar Administrator
Join Date: Feb 2004
Location: Michigan
Posts: 61,642
We do not have a way to log out of the chat feature. The freezing issue should be better now. Let me know if it is still freezing up.
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  #5  
July 28th, 2010, 03:43 PM
Rachel's Avatar Just Rachel
Join Date: Oct 2004
Location: Taneytown, MD
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Patty, I don't know if it's just me or not, but if I leave the JM page idle for too long, it makes me log out and back in again in order to use the chat. Is that how it's supposed to be?
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  #6  
July 28th, 2010, 03:57 PM
pattyandthemoos's Avatar Administrator
Join Date: Feb 2004
Location: Michigan
Posts: 61,642
Quote:
Originally Posted by Rachel View Post
Patty, I don't know if it's just me or not, but if I leave the JM page idle for too long, it makes me log out and back in again in order to use the chat. Is that how it's supposed to be?
Let me find out. I thought this was resolved.
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  #7  
July 28th, 2010, 06:14 PM
*JenJen*'s Avatar impatiently waiting
Join Date: Aug 2008
Location: west, but east. south, but not north.
Posts: 7,762
I'm still having the freezing issue.
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2006-2014 6+ years of NTNP, TTC, TTCMA, Losses, Surgeries, and Diagnoses.
RPL and Genetic Tests came back 100% normal | Endo, PCOS, severe MFI
Multiple early losses between 3 and 8 weeks.

Broken in heart, mind, and body. On a break until Summer 2016






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  #8  
July 29th, 2010, 05:32 AM
mommabirdof4
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Yup I am having the same issues...it is causing my page to freeze and also to really slow down the site. It is making it take twice as long to do anything on the site!

Please I hope we can disable it somehow because it has really screwed JM up for me!!!!
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  #9  
July 29th, 2010, 08:53 AM
sunshyne57's Avatar ~Angela~
Join Date: Mar 2008
Location: Canada
Posts: 8,133
Mine is doing the same thing. It freezes my browser until the chat feature loads. It also takes a lifetime and a day just to load. It's getting very annoying!!
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  #10  
July 29th, 2010, 09:04 AM
pattyandthemoos's Avatar Administrator
Join Date: Feb 2004
Location: Michigan
Posts: 61,642
I am looking into this. I will see what we can do.
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  #11  
July 29th, 2010, 03:44 PM
pattyandthemoos's Avatar Administrator
Join Date: Feb 2004
Location: Michigan
Posts: 61,642
Okay, we have made an update. You can disable CometChat by going to your UserCP. Please see instructions posted here.
JustMommies Message Boards - Announcements in Forum : Need Help Navigating JM?
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  #12  
July 30th, 2010, 04:05 PM
sunny's Avatar It's all in the Hips!
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Location: Michigan
Posts: 6,475
YAY thank you!!!!
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