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I'm trying to figure out where one of us went wrong.
I make sure my register is current with my online bank statements several times a month. I also keep my register current on a daily basis. This month something's gone wrong.
My register says I have one amount, the bank says I have about 30 something less than that, I went through made sure I had written down every single transaction they had written down and I do, EVERY SINGLE ONE! So where did this 30 something disappear to? How could we have the exact same transactions dated all the way back to when I first started the account (only in July when I moved) and yet they say one amount and mine says the other...someone please explain this to me.
1. You did your math wrong. Have you double & triple checked your math?
2. They have a pending atm/check-card authorization that they've already taken off of your balance, but hasn't actually cleared your account yet.
3. They made a mistake and posted the same debit twice. Check to make sure that each item only cleared the account once. It's easiest to print out your transaction history and cross each item off the list and put a checkmark next to the same item in your checkbook.
4. They made some other mistake. Contact them after double-checking all of the above.