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April 11th, 2007, 01:10 PM
Platinum Supermommy
Join Date: Oct 2005
Posts: 5,597
From this mama I got a fitted tester and a fleece pocket diaper. The fitted looks functional but the pocket was quite disappointing. Both diapers also came to me smelling strongly like smoke. I informed the mama of this, and she said that it'll wash out. I know that is true, but I cannot put tobacco on my baby's bottom. I just can't. My kids have sensitive bottoms, and I have asthma. Smoke is not acceptable on even clothing in my home. I asked if she would refund my money if I returned the product, but she told me that she did not have the paypal to refund to me. I understand this, but at the same time I am out the paypal while having an unusable product. She wants me to try to resell the products, but I really don't think that I could get my money back by reselling them, since I do not feel that they are worth the $14 each that I paid.

I do not recommend this product for these reasons.

ETA: Here is a little update. I now have to pay to ship them back to her, then she said that she will refund me what she got out of the deal after fees. I paid $28, but after shipping them back to her and her only refunding me the amount that she thinks is fair....I will only get back about $22 or so. At least I'll get back something...but it is still no fair.

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April 12th, 2007, 10:25 AM
Posts: n/a
I'm sorry but that is just BS... she sent you a substandard product and needs to refund you the money. I would tell her you are going to give her a negative review on diaperpin.com as well as here (which you have) and diaperswappers. I don't buy that she doesn't have the paypal, it is her job to refund things that don't work out and as a WAHM business happy customers and referrals is the only way she will make money.

Sheesh. If you are uncomfortable telling her this stuff, I will. I'll call her if you want. I can not stand poor customer service. She is giving other WAHMs who do a good job a bad rap because after reading this I would be hesitate to buy from any of them for fear of something like this happening.
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