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Hey, Kim

Forum: Frugal Mommies


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April 27th, 2007, 06:57 AM
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So I finally got a response from CVS about the multiple coupon procedures. Here's the reply:

Dear Teri Mills,

I apologize for the delay in responding to your email. I would like to
provide you with an answer to your question regarding the number of
Extra Bucks that may be used per purchase.

Our registers are set to allow 1 CVS coupon and 1 manufacturer coupon
per item. However, the staff should be allowing customers to use Extra
Bucks in combination with other CVS coupons since these are coupons you
have "earned." In addition, similarly they should be allowing the use
of "offer at the register" coupons which would be an open offer of $3
off of $15 or a certain dollar amount off of a specific item. Since our
registers are programmed to only accept 2 coupons (1 CVS, 1
manufacturer) per item if the number of coupons exceed the items
purchased a member of management will need to assist the cashier in
processing the coupons. I apologize in advance for any inconvenience
this may cause.

If you have any other questions please do not hesitate to contact us
either by e-mail or by calling (800) 746-7287. Thank you for taking the
time to contact us. I hope you have a nice day.


Mandy Perez
Customer Relations-Extra Care Representative

So yes, there ARE supposed to do it. You just need to demand a manager to come override the register when you want to do it. We're gonna get you into the maximum CVS savings game no matter what those casheirs say. They have no idea what they're up against.
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