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Complained to Safeway

Forum: Frugal Mommies


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September 21st, 2007, 06:44 AM
Butter's Avatar Heather the Mama Duk
Join Date: Oct 2005
Location: San Antonio TX
Posts: 28,853
Now I'm interested to see what corporate has to say. Twice now I've done the 20/20 deal and the computer only took $5 off my total instead of the whole $20. My purchases have all been exactly what is on the deal yet it doesn't work right. The manager has had to add the other $15 off every time. He said I am the only one that ever happens to. Last night the bagger pointed at me and said "You!" That was actually pretty funny lol Anyway, I figure I'm getting 20 items exactly and I KNOW I am supposed to get $20 off since I'm going there just for that reason. But there are probably people who are doing their regular grocery shopping and end up getting 20 items on the $20 off deal but they don't realize it and end up being overcharged. So we'll see what Safeway says. Their feedback form also doesn't have any states listed in the feedback form on my computer so I mentioned that and the browser/computer type I am using in my comments as well.

~Heather, wife to Jamie (15 years; June 5, 1998) and mom to
Ani - 14 (February 15, 2000), Cameron - 12 (October 3, 2001),
Fritz - 7 (July 11, 2006), and Adrian - 5 (June 19, 2008)
Smaller on the Outside

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September 21st, 2007, 08:24 AM
SusieQ2's Avatar Jersey Girl
Join Date: Dec 2006
Location: New Jersey
Posts: 39,051
I hope they give you a good response. I bet other people have been overcharged and that is ashame.

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September 21st, 2007, 08:53 AM
frgsonmysox's Avatar Platinum Supermommy
Join Date: Feb 2005
Location: Offutt AFB, NE
Posts: 19,799
Send a message via AIM to frgsonmysox Send a message via MSN to frgsonmysox Send a message via Yahoo to frgsonmysox
I hope they send you some awesome coupons!
~Beth~ Wife to my Airman Chris, and mommy to: Anthony Nathaniel (8/31/04), Anastasia Fae (8/01/06), Baby C (lost on 10/12/07), David Cillian (7/31/08), Charles George (4/29/10), and Alan Christopher (2/22/12)

My BLOG - A Day In The Life of a Freg (it's a little bit of everything!)
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September 21st, 2007, 05:52 PM
Platinum Supermommy
Join Date: Oct 2006
Posts: 32,940
I'm curious too. I'm pretty sure I had problems the 3 times I did it. But they fixed it. One time was my fault bc apparently the cookie mixes were not part of the deal here, so I didn't get them and got something else instead!
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